The Triffle World of Knowledge

According to customer service studies by marketing gurus of the world, here are the following qualities, which must be present in your life and your business in order to develop raving fan customers who are not just satisfied but completely loyal to you over the long haul.
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Have you been aggravated by the customer service experience by the last time? Read the second half of this two-part series on getting what you want from customer service.
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As a customer, I know what it’s like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness and utter disregard for just how hard you have worked for your dollar. Either the service is slow and the quality of the goods are poor, or worse the company you are patronizing rigidly enforces poor policies for handling customer issues.
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The preamble to the United States Constitution begins, we, the people. I feel strongly that we, the people, are what make the difference in life, both personally and professionally.
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"CRM" stands for Customer Relationship Management. It is a business strategy that is used to improve customer service, and increase customer satisfaction. Customer Relationship Management is designed to provide information a business need to develop and implement smarter customer strategies.
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One unhappy customer can tell the world about inferior service while very few happy customers tell a single person. Having a rock solid customer service policy can help you deal with all aspects of your customer’s requests. This policy should cover basic areas of a customer service program, which will help you to develop a positive relationship with all of your customers.
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Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.
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Stop driving away your customers or members and learn about what we should all know about "relationships".
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Your business cant survive without customers. Thats the number one law of customer service. Find out what the other laws are in this article.
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If we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important. Customers are people first.
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