The Triffle World of Knowledge

You run a small flower shop and a customer asked for a floral arrangement with a type of flower that you don’t carry. She’s visibly upset because none of the other local flower shops are even able to get this rare type of flower and you were her last hope. So you tell her that you’ll make some phone calls and see what you can do, but it might take a few days. As chance would have it, you were able to find a company to deliver it overnight! She is elated, places the order, tips you generously and leaves your shop.

You find out a few weeks later that this same customer recently referred her sister to one of your competitors with a very large order. Any idea what you did wrong?
Read the rest of this entry »

Forums, groups, boards, and loops; they’re all synonymous for online locations facilitating online networking. Some are entirely public, where everyone and anyone can click to the URL, read the messages and if they have no interest in contributing, they can just lurk. Some require active participation and others require registration before members can participate. These online forums, groups, boards or loops are different from paid membership sites in that there is no cost to network at these websites.
Read the rest of this entry »

Learn to understand the different personality colors people have and you will explode your business and personal life guaranteed.
Read the rest of this entry »